- It is the process of improving an organization’s effectiveness and member’s well-being through the application of behavioural science concept. It focuses on both macro- and micro- levels. HRD plays the role of a change agent.
Characteristic of Organizational Development
- Participation and involvement in problem solving and decision making by all levels of the organization.
- Focuses on total system change and views organizations as complex social systems.
- Client system able to solve its problem on its own-improvement as ongoing process.
- Action research model with extensive participation by client system members.
- Betterment of both individual and organization- ‘Win-win’ situation.
Organizational Theories
OD theory can be divided into two categories:
1. Change process theory
- Change process theory seeks to explain the dynamics though which organizational improvement and change take place.
- The change process as occurring in three stages-unfreezing, moving and refreezing.
2. Implementation theory
- Focuses on specific intervention strategies that are designed to induce changes.
- There are 4 type of implementation theory that are human process based theory, techno structural theory, sociotechnical systems (STS) theory, organization transformation theory.
